| Tool: |
StressMeter™ - Employee
Wellbeing Survey |
| Business type: |
NHS Hospitals Trust |
| Location: |
North West |
| Budget: |
"The survey was completed within our budget of £5,000." |
| Timescales: |
 "From
Trust approval it took us 3 weeks to finalise our additional questions and
issue our welcome letters. Data was collected within one month and the reports
were presented 7 days later."
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| Background: |
"Following an HSE inspection, our organisation had already developed a policy
for workplace stress and established a working party co-ordinated by our
Occupational Health and Health and Safety teams. To complement the information
we already had from sickness and absence records, a survey of employees was
required to identify the possible causes of stress and locate any hot spots
within the Trust where interventions may be appropriate.
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Our survey was presented as an Employee Wellbeing Survey based on the
StressMeter™ system and included the standard HSE Stress
Indicator Tool. We added extra questions relating to broader issues of employee
wellbeing and filter questions to identify the various sites, directorates and
job categories within our Trust. |
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A welcome letter with log-in information was sent out to all employees with
their payslip and the majority of respondents then completed the survey
on-line. Paper questionnaires were issued on request.
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We were provided with regular reports as the data was collected allowing us to
give extra encouragement to any underrepresented areas. We were delighted with
participation which was four times higher than our last NHS Staff survey and
all departments were represented." |
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| Outcome: |
 "The HSE guidelines
were met with minimum of cost and our stress risk assessment was carried out
without having to divert any of our staff away from their normal
responsibilities.
In addition to an extremely useful HSE compliant stress risk assessment for the
entire Trust, we also received detailed reports for each of the management
standards and individual reports for each location, directorate and department. |
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A detailed benchmark report allowed us to compare our results with other NHS
Trusts and proved to be very useful in understanding and interpreting our
results.
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Each Directorate and Department Head received their own reports which were
then used to identify any stress hot spots within their area. This proved very
useful in encouraging enthusiastic participation in the interventions that were
then introduced.
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We regularly refer to the reports and use the on-line analysis tools to guide
and inform our continuing work to improve awareness and develop effective
interventions to minimise the incidence and impact of workplace stress in our
Trust.
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We plan to repeat the survey in about 18 months to assess the impact of our
interventions and identify any new stress hot spots that might have developed."
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For further information please
contact us
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